Shipping policy

Delivery Coverage

Complimentary standard delivery is available across mainland UK

  • We deliver to England, Scotland, Wales, and Northern Ireland
  • International delivery may be available on request 

Delivery Timeframes

  • Estimated delivery time: approximately 3 working days for UK mainland
  • Delivery times are indicative only and not guaranteed 

Order Tracking

  • A tracking number will be provided once your order is dispatched
  • Orders can be tracked via our courier partner’s website 

Delivery Requirements

  • All deliveries require a signature upon receipt
  • Orders must be accepted in person at the delivery address 

Missed Deliveries

  • The courier will attempt delivery at least once more if the first attempt is unsuccessful
  • If delivery cannot be completed, instructions will be provided to arrange collection from the courier 

Delivery Issues

  • For any delivery-related concerns, please contact us via our website
  • Additional delivery charges may apply if delivery fails due to incorrect or incomplete address details, inaccessible delivery location, or no recipient available 

Important Notice

  • This Delivery Policy forms part of the contract of sale between you and us
  • Please read in conjunction with our Terms and Conditions